Software · Client portal · 2026

Harbor

One calm place for every client relationship.

  • Product design
  • Software
  • Brand identity

The concept

Harbor is a white-label client portal for professional-services firms — agencies, accountants, consultants, law practices — who currently run client relationships across email, WhatsApp, drive links and invoices. It gives each client one branded home: project status, deliverables, approvals, documents, messages and payments. It replaces 'did you see my email?' with a single source of truth. Revenue: per-seat SaaS with a branded-portal tier.

Who it’s for

Boutique agencies and professional-services firms managing 10–200 ongoing client relationships.

1 day
Approval turnaround target
96%
On-time delivery modelled
-Chasing
Status emails designed out

Brand direction

CalmOrganizedTrustworthyProfessional

Calm navy trust. A deep-sea palette with a seafoam accent, generous whitespace and a plain confident grotesk — the visual opposite of a chaotic inbox. The lighthouse mark signals 'a fixed point in the fog.' Everything communicates order and reassurance; nothing is loud, because the product's whole promise is calm.

Visual identity

Deep Navy

#0a1420

Canvas

Seafoam

#4fd1c5

Accent

Signal Blue

#3b82f6

Secondary

Mist

#e8f1f7

Type

Display type

Harbor

General Sans — one calm, legible grotesk

Text + system

General Sans — consistency signals order

Status pills carry the accent; the interface stays low-contrast and quiet so client-facing screens feel considered.

Voice

A great account lead: clear, reassuring, always tells the client exactly what's next.

REF · Trust-forward SaaS — deep navy, seafoam, calm grotesk, generous space; Notion × Mercury for services.

Homepage & product interface

Screen 01 · Client home
Client home. The client's single source of truth — status, deliverables, approvals and payments — all under the firm's own brand.

Dashboard & data

Screen 02 · Firm dashboard
Firm dashboard. The agency's overview: every client's status, what's blocked on approvals, and cash tied up in pending invoices.

Marketing angle

Sell the end of chasing: every agency owner loses hours to 'did the client see it?' Harbor's pitch is faster approvals, faster payment, and clients who feel looked-after.

The campaign

"The Last Status Email" — a campaign for agency owners built on the shared pain of client chaos. A 'chaos calculator' (hours lost to status-chasing × rate) drives sign-ups; a template gallery lets firms launch a branded portal in a day. Case studies lead with faster approvals and paid-on-time rates.

Agency owner communities & podcastsLinkedIn (services founders)Chaos-calculator lead magnetWhite-label referral from firms' clients

Headline directions

“Stop chasing clients. Give them a Harbor.”

“Approvals in a day, not a week.”

“Your inbox is not a project management tool.”

What Limited Labs built

  • 01White-label client-portal product (status, deliverables, approvals, payments)
  • 02Firm-side dashboard across all client relationships
  • 03Branded per-client experience with templates
  • 04Calm, trust-forward brand identity and voice
  • 05'The Last Status Email' campaign and chaos calculator

Service demonstrated

Software

Software & product design — a relationship-management product whose entire design language (calm, order, clarity) is engineered to reduce client anxiety and speed decisions.

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Work 21 of 25

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